You will receive an email giving full information on how to access your results online about 5 days before the test.
Results can be viewed on the IELTS website at: ielts.britishcouncil.org/CheckResults.aspx
Please note if you lose this information you will not be able to call to ask for your candidate number as staff are not allowed to give this information over the phone.
Test Report Forms
Your official IELTS result takes the form of a Test Report Form (TRF).
TRFs are normally sent out by first-class post 10 working days after the date of your test.
We are only permitted to issue TRFs by post or personally by hand to you. We are not permitted to send results by fax or email or to give results over the telephone.
We are permitted to issue only one TRF directly to you. If you lose it, you will not be issued with a duplicate. However, we can send duplicate TRFs directly to universities or institutions for you. We will make an administrative charge of £18 for any duplicate TRFs issued more than six weeks after the test date.
Sending results to universities or employers
If you need to prove your test result (for example to a university or employer), you can ask us to send a duplicate of your TRF directly to them. We are not permitted to give the duplicate to you.
To request this, please email email@example.com and state your name as it appears on your TRF, the date you took the test, and the addresses of the people you wish the copy to be sent to.
We are permitted to issue up to five duplicate TRFs within 4 weeks of your test date. If you ask us to issue a duplicate after this period or if you ask for more than five, we will make an administrative charge of £18 for the first duplicate and £6 for each subsequent duplicate issued at the same time.
When you register online, please ensure that we have the correct address for where you will be 2 weeks after the test. Please also ensure that we have the full addresses of any universities or other organisations to which you want us to send duplicates of your results.
Collecting your TRF in person
If you wish to collect your TRF in person, please make this clear when you register. In this case, your TRF will be held at the college, not posted.
The TRF can only be given to you (not a friend or representative) and you must present the same identity document as you showed on the day of the test.
Enquiry on Results
IELTS is a challenging test. It tests a person's ability in English and it allows access to university and to professional organisations. Some test takers feel disappointed when they get their results and they want to know if they can get their test re-marked.
There is a procedure for re-marking IELTS tests and it is called an Enquiry on Results. This is when one or any of your papers are sent to The British Council to be re-marked by a Senior Examiner.
There is a fee of £120 for this service. The fee is re-funded if there is a change to your results. This process can take from 2 to 21 days. If your scores change as a result of the EOR, you will be required to return your original Test Report Form (TRF) to us before a new one can be issued.
The IELTS test is rigorously marked and all results are carefully checked before they are published. It is rare for a result to be changed following an Enquiry on Results.
If you want more information about the Enquiry on Results, please contact our office at firstname.lastname@example.org.