You will receive an email notifying you when you can log in to the Test Taker Portal to access your results online.
Test Report Forms
Your official IELTS result takes the form of a Test Report Form (TRF).
TRFs are normally sent out by first-class post 13 days after the date of your IELTS test on paper and within 3-5 days after the date of your IELTS test on computer.
We are only permitted to issue TRFs by post or personally by hand to you. We are not permitted to send results by fax or email or to give results over the telephone.
We are permitted to issue only one TRF directly to you. We can send duplicate TRFs directly to universities or institutions for you.
Sending results to universities or employers
If you need to prove your test result (for example to a university or employer), you can ask us to send a duplicate of your TRF directly to them. We are not permitted to give the duplicate to you.
To request this, please email firstname.lastname@example.org and state your name as it appears on your TRF, the date you took the test, and the addresses of the people you wish the copy to be sent to.
We are permitted to issue up to five duplicate TRFs free of charge. If you ask us to issue more than five TRFs, we will make an administrative charge of £10 for each additional hard copy TRF requested over and above the free allocation.
When you register online, please ensure that we have the correct address for where you will be 2 weeks after the test. Please also ensure that we have the full addresses of any universities or other organisations to which you want us to send duplicates of your results.
Collecting your TRF in person
If you wish to collect your TRF in person, please email email@example.com after you have booked your test. In this case, your TRF will be held at the college, not posted. You must present the same identity document as you showed on the day of the test when collecting your TRF in person.
Enquiry on Results
IELTS is a challenging test. It tests a person's ability in English and it allows access to university and to professional organisations. Some test takers feel disappointed when they get their results and they want to know if they can get their test re-marked.
There is a procedure for re-marking IELTS tests and it is called an Enquiry on Results.
There is a fee of £120 for this service. The fee is re-funded if there is a change to your results. This process can take from 2 to 21 days. If your scores change as a result of the EOR, you will be required to return your original Test Report Form (TRF) to us before a new one can be issued.
You can submit an EOR request via your Test Taker Portal. If you wish us to submit an EOR request on your behalf, please send us an email to firstname.lastname@example.org.
Payment for Enquiry on Results
Before we can process your EOR request we will need to receive a full payment of an EOR fee.
If you wish to pay for your EOR request by bank transfer, please contact us by email (email@example.com) and we will send you our bank details.
You can also pay in person at our Test Centre (Kings Oxford, 21 St Michaels street, Oxford, OX1 2EB) or by calling us on 01865711829.