At Kings Education, we believe that every student deserves access to trusted, ethical, and professional guidance when making life-changing decisions about their education.
That’s why we are proud signatories of the UK Agent Quality Framework (AQF) — a sector-wide initiative that promotes excellence, transparency, and integrity in international student recruitment.
Why agent quality matters
Agents play a vital role in helping students navigate their journey to study in the UK. The AQF ensures that this journey is supported by high standards of professionalism and care.
By aligning with the AQF, Kings Education commits to:
- Empowering student choice through clear, accurate and timely information.
- Ensuring agent governance and professionalism across our global network.
- Promoting ethical practices and continuous training for all student-facing staff.
- Increasing transparency and accountability in all recruitment activities.
What we expect from our partners
We work only with agents who share our values and uphold the principles of the National Code of Ethical Practice for UK Education Agents.
All authorised Kings agents are expected to:
- Complete the British Council UK agent and counsellor training.
- Provide honest, accurate advice on courses, fees, scholarships, and visa processes.
- Maintain transparency in the use of sub-agents and ensure they meet the same standards.
Support for students
If you’re applying to Kings through an agent, you can be confident that they’ve been carefully selected and trained to support your journey.
They’ll help you:
- Understand entry requirements and course options.
- Explore accommodation and lifestyle choices.
- Make informed decisions about your future.
Please visit this guide to choosing an education agent to help you understand the role of agents and the service they should provide: Study UK: a student guide to choosing an education agent.
If you ever feel that your experience with an agent doesn’t meet our standards, we encourage you to contact us directly at ukadmissions@kingseducation.com.
Kings Education has a commercial relationship with our contracted agents. While this is standard practice across the sector, our priority remains ensuring that the service provided to students and parents reflects the high standards we expect as an organisation.
Working together for better outcomes
Kings Education is committed to continuous improvement in agent management. We regularly review our practices, provide training and resources, and collaborate with partners to ensure the highest standards are met.
Together, we’re building a global network of trusted advisors who put students first.
