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A pivotal role in supervising
Kings Oxford's student residences

Key facts

Location

  • Oxford, UK

Reporting to

  • Accommodation Supervisor

Type of contract

  • Fixed term one year contract

Anticipated start date

  • As soon as possible

Hours of work

  • It is anticipated that post holders will work an average of 20 hours per week — but during busy periods may be expected to work up to 48 hours per week. Hours will be distributed over evenings and weekends.

Accommodation

  • A furnished en-suite apartment is provided at one of our premium residences, for a small monthly charge deducted from salary.

Deadline for applications

  • As soon as possible

How to apply

  • To apply for this position please send your CV to oxford.careers@kingseducation.com

Role description

The Residential Supervisor (RS) plays a pivotal role in supervising the Kings Oxford residences. Focusing core responsibilities around the welfare, pastoral care and supervision of all students based at any of our residential sites. Ensuring the highest level of care and supervision is provided at all times and the safeguarding of student needs are always put first. Our residential sites are located around the Oxford City area for both English language and academic students, on short and long term stays.

As we are registered as a boarding school with the Department for Education, the RS role must work in line with National Minimum Standards for Boarding Schools, Ofsted’s Common Assessment Framework and Standards for Inspection of Boarding and Residential Schools, completing and maintaining the necessary documentation to support this.

The RS reports, in the first instance, to the Accommodation Supervisor (AS), who leads the team. The RS also works closely with the Accommodation Manager, other Residential Supervisors and members of the Welfare team.

Duties and Responsibilities

Safeguarding and Pastoral Care

  • Providing the highest level of pastoral care to all residential students, ensuring all needs are met and issues are promptly recorded and resolved
  • Promoting the safeguarding of all residents dealing with any issues promptly and offering continued support, as and when required
  • Being office based during ‘on duty’ hours when not dealing with students, completing patrols or holding activities or meetings. Site locations may vary
  • Supervising residents during ‘on duty’ hours, having regular contact and interaction through general meetings, activities and flat meetings
  • Contribute to creating homely residential sites, to help and encourage students to flourish and develop in their confidence and studies
  • Sharing the responsibility with other Residence team members in the completion of student personal care plans, regularly meeting with your designated students, supporting their needs based on the care plan created
  • For those students under 18 years old, supervise in accordance with Kings Policies and all statutory requirements with regard to Child Protection and general safeguarding.
  • Uphold all curfew rules imposed upon us and educate the students on these rules
  • Monitoring and caring for students who are unwell and unable to attend school, reporting all non-attendance, following the standard procedures outlined.
  • Maintaining all necessary welfare documentation, updating the residence diary and storing essential student welfare information within the correct database fields
  • Maintaining and monitoring good order and discipline within the residence, with particular regard to bullying, anti-social behaviour and discipline policies. When required, enforcing discipline through the residence sanctions ladder and rewarding through the merit scheme

Health and Safety

  • Ensure that the Kings Oxford residences are compliant with all Fire, Health & Safety regulations. You will be trained as a Fire Marshal and will be responsible for the safe evacuation of all residents when on any of our residential sites
  • Maintaining the safety and security of the residence buildings by reviewing CCTV, making regular patrols, ensuring doors and windows are locked and visitors are signed in and out.
  • Complete regular checks to ensure the building is in a good state of repair, rooms are comfortable and students are satisfied with their living arrangements. For general repairs, report as directed by the Accommodation Management team

General

  • Be the main carrier of the residence phone and be available to respond to issues that come through to it
  • Ensuring the diary is kept up to date with all activity and lists everything which needs a further action.
  • Assist with maintaining the noticeboard and ensure they are up to date with all Residence information
  • Assist and complete full student arrival inductions and departures for all residential sites. Ensuring students are fully inducted as outlined in the student induction practice and all supporting documentation actioned and filed
  • For new students, arranging and transferring them to the correct residential site after induction.
  • Helping to promote social cohesion within the Residential sites by keeping students up to date with the school’s activities and social programme, organising and participating in regular ‘in house’ activities
  • Complete, document and record regular flat meetings and room inspections as directed by a member of the Accommodation Management team.
  • When identified completing and assisting in a room inspection as a result of a complaint or allegation fully following the practice outlined.
  • The uploading of homestay visit documentation provided into the correct database locations.
  • Maintain the Residence inventory and assist with replacement items when directed and preparing rooms and residential sites for new student arrivals.
  • To take part in the school’s process of Performance Management/Appraisal.

N.B. You may be required to cover duties not listed within this job description.

As a RS you are expected to have a pro-active approach, be willing to pitch in, when required, and in person to minor incidents when this is practical and reasonable.

Working hours and Accommodation

The Residence is open 24/7, 365 days per year, therefore Residence staff are required to work during times when the school is closed including weekends, bank holidays, Christmas and New Year holidays. You are required to be on site for the duration of your shift and must complete a full handover to the staff member taking over.

A furnished en-suite apartment is provided at one of our premium residences. There is a small monthly charge of £229.00 for this accommodation and is offset by deduction from salary, each month.

For your accommodation, the annual rental charge is subject to a reasonable annual increase.

You are also required to contribute to ‘on call’ periods as part of your role as RS. Residence Supervisors are not expected to offer their accommodation to relief staff during holiday periods.

On-call and on-duty shifts will be timetabled during the day, overnight and at weekends. Hours worked over and above this require prior authorisation from the AS unless it is a student emergency and will be paid at the agreed rate. For Wavy Gate there must be at least one person on-duty and/or on-call at all times. The rota is shared between all residential staff and is drawn up 2 – 4 weeks in advance by the AS.

Person specification

Kings Education is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.

Applicants must be able to demonstrate

Personal attributes

  • Necessity to be flexible within the staff rota, a willingness to pitch in when required
  • Be trustworthy, honest and discreet and with friendly manner
  • Be patient and able to gain students trust and sensitive to residents' needs
  • Be able to respond quickly and calmly in an emergency
  • Be able to cope with difficult situations and deal with appropriately
  • Be security and safety conscious
  • Have the ability to complete multiple tasks during an on duty shift period
  • Have strong organisational skills, excellent communicator and strong IT skills
  • Be physically fit and mobile

How to apply

To apply for this position please send your CV to oxford.careers@kingseducation.com

Applications should be made by: As soon as possible

Interviews will commence: Upon receipt and consideration of application, therefore it is in your interest to apply as soon as possible.

Successful appointment will be dependent upon:

  • Enhanced DBS check
  • Confirmation of right to work in the UK
  • Satisfactory references (including confirmation of no child safeguarding concerns)

Kings is an Equal Opportunities employer and we adhere to the principles of equal opportunity in all aspects of our recruitment process.

It is Kings Education's policy not to communicate further with applicants other than those who are shortlisted for a position.

Thank you for your enquiry.
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The Kings Admissions Team